Terms & Conditions
Welcome to Logix9. These Terms & Conditions govern your access to and use of the Logix9 website, products, services, software solutions, consultations, communications, and related offerings (collectively, the “Services”).
By accessing our website or engaging with our Services, you acknowledge that you have read, understood, and agree to be bound by these Terms. If you do not agree with any provision of these Terms, you should discontinue use of our website and Services immediately.
About Logix9
Logix9 is a technology company providing software development, AI development, staff augmentation, quality assurance, cloud solutions, enterprise software development, mobile application development, web development, UI/UX design, MVP development, digital transformation consulting, and related technology services.
Acceptance of Terms
By accessing our website, submitting inquiries, requesting proposals, signing agreements, purchasing services, or otherwise engaging with Logix9, you agree to comply with these Terms and all applicable laws and regulations.
Use of Website
You agree to use the website only for lawful purposes and in a manner that does not:
- Violate any applicable laws or regulations.
- Infringe upon intellectual property rights.
- Interfere with website functionality.
- Attempt unauthorized access to systems, networks, databases, or accounts.
- Distribute malicious software, malware, viruses, or harmful code.
- Misrepresent your identity or affiliation.
- Logix9 reserves the right to suspend or restrict access to users engaging in prohibited activities.
Service Engagements
All professional services provided by Logix9 shall be governed by:
- Signed service agreements.
- Statements of Work (SOWs).
- Project proposals.
- Master Service Agreements (MSAs).
- Purchase orders.
- Project-specific contracts.
Where separate agreements exist, those agreements shall take precedence over these Terms.
Intellectual Property Rights
Unless otherwise stated in a signed agreement:
Logix9 retains ownership of its proprietary methodologies, frameworks, tools, libraries, templates, AI models, internal processes, and pre-existing intellectual property.
Clients retain ownership of materials supplied by them.
Ownership of custom-developed deliverables shall be transferred according to the terms defined within the applicable service agreement.
Nothing within these Terms grants any party ownership of the other party’s intellectual property.
Confidentiality
Both parties agree to maintain the confidentiality of all non-public information exchanged during the course of engagement.
Confidential information includes but is not limited to:
- Business strategies
- Source code
- Technical documentation
- Financial information
- Customer information
- Product roadmaps
- Trade secrets
Neither party shall disclose confidential information without prior written consent except where required by law.
Client Responsibilities
Clients agree to:
- Provide accurate project requirements.
- Supply requested information promptly.
- Review deliverables within agreed timelines.
- Obtain all necessary rights and permissions for provided content.
- Designate authorized representatives for communication and approvals.
- Project delays resulting from client-side dependencies may impact delivery schedules.
Payment Terms
Unless otherwise agreed in writing:
- Invoices are payable according to the agreed payment schedule.
- Late payments may incur service suspension.
- Logix9 reserves the right to withhold deliverables until outstanding balances are settled.
Taxes, duties, government fees, or regulatory charges remain the responsibility of the client unless otherwise specified.
All payments are non-refundable except where expressly stated in a written agreement.
Third-Party Services
Projects may involve integration with third-party platforms, APIs, hosting providers, cloud infrastructure, software vendors, payment gateways, or external tools.
Logix9 shall not be liable for:
- Third-party outages.
- Service interruptions.
- API changes.
- Vendor policy changes.
- Security incidents originating from third-party systems.
- Use of such services remains subject to the respective provider’s terms and policies.
10. Project Timelines
Estimated delivery dates are based upon information available at project initiation.
Project schedules may be adjusted due to:
- Scope changes.
- Client-requested revisions.
- Delayed approvals.
- Third-party dependencies.
- Force majeure events.
Logix9 will make commercially reasonable efforts to meet agreed timelines.
Change Requests
Any modification to agreed project scope may require:
- Additional cost estimation.
- Timeline revisions.
- Resource allocation adjustments.
All material scope changes must be approved through documented change request procedures.
Warranties and Disclaimers
Logix9 provides Services using commercially reasonable skill, expertise, and professional standards.
Except where explicitly stated:
Services are provided “as is” and “as available.”
No guarantee is made regarding uninterrupted operation.
No guarantee is made regarding specific business outcomes, revenue increases, investment returns, or market success.
Software may require future updates, maintenance, and enhancements.
To the fullest extent permitted by law, all implied warranties are disclaimed.
Limitation of Liability
To the maximum extent permitted by applicable law:
Logix9 shall not be liable for:
- Indirect damages.
- Incidental damages.
- Consequential damages.
- Loss of profits.
- Loss of business opportunities.
- Data loss.
- Reputation damage.
Total liability arising from any claim shall not exceed the total fees paid to Logix9 for the specific services giving rise to the claim during the preceding twelve (12) months.
Indemnification
Clients agree to defend, indemnify, and hold harmless Logix9, its employees, contractors, affiliates, and representatives from any claims, liabilities, damages, costs, or expenses arising from:
Client-provided content.
Intellectual property infringement by client materials.
Misuse of deliverables.
Violations of applicable laws or regulations.
Security
Logix9 follows industry-standard security practices designed to protect project data and systems. However, no technology environment can be guaranteed as completely secure.
Clients remain responsible for:
- Internal access controls.
- User credentials.
- Security policies.
- Regulatory compliance obligations applicable to their organization.
Privacy
Use of our website and services is also governed by our Privacy Policy.
By using our Services, you consent to the collection and processing of information in accordance with our Privacy Policy.
Termination
Either party may terminate an engagement according to the termination provisions outlined in the applicable agreement.
Upon termination:
- Outstanding fees become immediately payable.
- Access to project resources may be revoked.
- Confidentiality obligations shall survive termination.
- Intellectual property rights shall continue according to the governing agreement.
Force Majeure
Neither party shall be liable for delays or failures resulting from circumstances beyond reasonable control, including but not limited to:
- Natural disasters
- Government actions
- Internet disruptions
- Labor disputes
- Cybersecurity incidents
- Power outages
- War or civil unrest
Governing Law
These Terms shall be governed and interpreted in accordance with applicable commercial laws and regulations without regard to conflict-of-law principles.
Any disputes arising from these Terms shall first be addressed through good-faith negotiations before pursuing formal legal remedies.
Modifications to Terms
Logix9 reserves the right to update or modify these Terms at any time.
Updated versions will become effective upon publication on our website. Continued use of our Services constitutes acceptance of revised Terms.
