Privacy & Cookies Terms

Your personal data controller

Logix9 and its associated companies are jointly responsible for the management of your personal data, meaning that we collectively decide the reasons and methods for processing your personal information. You can contact our data protection officer at privacy[at]logix9.com for any queries related to data protection.

Personal information we collect and use

We may gather personal data that you voluntarily provide to us through electronic communication, such as when you send us an email or fill out a form. Additionally, we may collect your business contact details when you share your business card with our representatives at meetings or events, or when you provide your information to register for our events.

If you submit a request or inquiry on our websites, we may ask you to provide certain information, such as your full name, email address, phone number, company affiliation, and/or country of residence or work. This is not an exhaustive list, but an example of the type of information we may request.

If you contact us through live chat on our websites, we may ask for certain details, such as your name and email address, in case we cannot respond immediately and require additional time to address your request. By providing us with your personal information through live chat, we assume that you consent to logix9 processing this data.

Through the use of cookies, we may gather information regarding your visits to our websites, which may include details such as the pages you accessed, the date and time of your visit, the duration of your visit, and your IP address. Additionally, we may collect information about your browser type and version, operating system and version, as well as your location, including city and state. This list is not exhaustive, but an example of the kind of information we may gather through the use of cookies.

Our policy is to only collect the minimum amount of personal information necessary to fulfill your request or inquiry or for other legitimate purposes for which we process your data. If you believe that our websites have gathered excessive information about you, please contact us through the request/inquiry form to voice your concerns. We take such concerns seriously and will address them as promptly as possible.

We want to assure you that we do not have any intention of collecting sensitive information through our websites, except when it is required by law. Examples of sensitive information that we are referring to include race or ethnicity, political opinions, religious or philosophical beliefs, trade union membership, physical or mental health, genetic data, biometric data, sexual life or sexual orientation, and criminal records. We kindly request that you do not provide such sensitive information when using our websites.

When you provide us with your personal information by submitting a request or inquiry on our website, we will only use it with your consent. However, if you voluntarily share your business contact details with us, we may send you marketing communications or information in order to maintain a business relationship with you or the company you work for, and this is done on the basis of our legitimate interests. In some cases, we may also seek your explicit and informed consent before sending you such communications. We use cookies on our website with your consent and/or for our legitimate interests as described below.

Purposes for which we use your personal data

We use your personal data to engage with you and provide answers to your inquiries or requests. Additionally, we may use it to facilitate or carry out a contract with you or with parties related to you, such as negotiating terms and conditions. We may also send you invitations to events we organize, and share with you information and updates that may be of interest to you. Moreover, we may use your data to comply with legal and regulatory obligations, public authority requests, or court orders.

Here are some instances of how we may utilize the personal information you provide to us:

• Administering and managing our websites: We use your personal data to maintain and manage our websites, ensuring that they function smoothly and efficiently. This may involve resolving technical issues, providing customer support, or managing user accounts.
• Improving user experience: We analyze how people use our websites in order to identify areas for improvement and enhance the user experience. This may involve tracking user behavior, such as which pages are visited most frequently, which features are used the most, and how long users spend on each page.
• Identifying your company or organization: We may collect information about the company, organization, institution, or agency that you work for or represent, in order to better understand our customer base and tailor our services to meet their needs.
• Developing our businesses and services:We use the information you provide to us to develop and improve our businesses and services, such as by identifying new market opportunities or adapting our offerings to changing customer needs.
• Analyzing website usage:We may use your personal data to analyze how our websites are used, such as by tracking user behavior or identifying patterns in website traffic. This information helps us to improve our websites and provide a better user experience.
• Other purposes: We may also use your personal data for any other purposes for which you provided information to us. This may include fulfilling specific requests, such as providing information about our products or services, or addressing any concerns or issues you may have raised with us.

We want to assure you that our websites do not gather or compile personal information that identifies individuals for the purpose of selling it to third parties for consumer marketing. Your personal data is treated with the utmost care and respect, and we do not engage in any activity that would compromise your privacy or security. You can trust that any personal information you provide to us will only be used for the purposes explicitly stated in our privacy policy.

Cookies

Cookies are tiny text files that can be placed and stored on your computer or other devices when you visit our websites. These files allow our websites to remember certain information about your browsing activity and preferences, such as login credentials or language settings, making it easier for you to navigate our site and access its features. Cookies can be set by our website or by third-party services that we use, such as Google Analytics. By using cookies, we can provide a more personalized and efficient user experience for you.

We use cookies to collect your browsing information and preferences, with your consent. Our websites remember your system and preferences for a better browsing experience. Essential cookies are necessary for website functionality. We do not share cookie information with third parties for marketing. You can disable cookies in your web browser settings.

To better understand how visitors interact with our websites and improve their experience, we use Google Analytics to collect and analyze data about website traffic. Google Analytics uses cookies to track users' behavior and interactions with our websites. This allows us to gain insight into how visitors use our websites and identify areas for improvement. By using this information, we can make necessary changes to enhance the user experience. Rest assured that any information collected through Google Analytics is used only for analytical purposes and is not shared with third parties for marketing purposes.

We may use cookies to record your consent on our websites, such as your agreement to the use of cookies. This ensures that we have a record of your preferences and that you don't have to repeatedly give your consent every time you visit our website. Rest assured that any consent information collected through cookies is used solely for the purposes stated in our privacy policy and is not shared with third parties for marketing purposes.

We use cookies to ensure the technical functionality of our websites, based on our legitimate interest in providing a high-quality user experience. When we use cookies to remember your choices or for analytical purposes, we do so with your explicit consent. This means that we only collect and use cookie data for purposes that you have agreed to, and we will not share this information with third parties for marketing purposes. By obtaining your consent, we ensure that you have control over the use of cookies on our websites, and that your privacy and personal data are protected.

If you wish to opt-out of analytics tracking, you can disable cookies by adjusting your browser settings or by visiting the Google Analytics Opt-out Browser Add-on page at https://tools.google.com/dlpage/gaoptout/. By opting out, you can prevent Google Analytics from collecting and processing data about your website visits. Rest assured that you can still browse our websites even if you choose to opt-out of analytics tracking. However, please note that disabling cookies may affect your overall browsing experience and some features of our websites may not function as intended.

To disable other cookies, please visit www.allaboutcookies.org for more information. However, please note that disabling cookies may result in our websites or some of their parts becoming inaccessible or not functioning properly. Additionally, you may not be able to use some of the interactive features of our websites if you disable cookies.

Who may access your personal data

We may share your personal data with our employees who are responsible for communicating with you or managing our marketing efforts. Additionally, we may disclose your data to our affiliated companies, some of which may be located outside of the European Union, as well as third-party service providers. Rest assured that we only share your information with trusted parties who have a legitimate need to access it for the purposes stated in our privacy policy.

We may grant access to statistical data about our website visitors to our employees in the marketing and IT departments who are responsible for analyzing and improving our websites. Additionally, our affiliated companies (some of which may be located outside of the European Union) and third-party service providers may also have access to this information. Please note that we only share statistical data and ensure that access is only granted to trusted parties with a legitimate need for the information.

Transfers to third countries

As a multinational group of companies, we may transfer and store your personal data in countries outside of the one where you are located. This could include countries outside of the European Economic Area that do not have an adequate level of personal data protection.

Since some of our offices are located in countries that do not meet the EU's standard of personal data protection, we use Standard Contractual Clauses approved by the EU to transfer personal data to these offices. These clauses meet the EU's requirements for transferring personal data to data processors/controllers located outside the EU. You can request copies of these clauses by contacting our data protection officer.

Third-party providers

When individuals share their personal data with us, we ensure that this data is only used for the specific purposes for which it was collected or provided. In addition to this, we may also use this data for administrative and internal purposes, such as website management and system maintenance.

To support the smooth functioning of our services, we may also engage third-party providers who specialize in services such as identity management, website hosting, data analysis, data backup, security, and storage. These providers are carefully selected based on their ability to provide high-quality services and ensure the security and protection of personal data.

We have strict standards for the third-party providers we work with, which include requirements for maintaining high levels of security and confidentiality in handling personal data. These providers are required to process personal data only as instructed by us and to ensure that their own sub-processors also meet our security and confidentiality standards. By setting these high expectations for our third-party providers, we strive to ensure that personal data is handled responsibly and with the utmost care throughout its lifecycle.

Overall, our commitment is to ensure that any personal data we handle is kept safe and secure, and is only used for legitimate purposes that are clearly communicated to the individuals concerned.

Retention of your personal data

We will only keep your personal data in our systems for as long as it is necessary to fulfill the purposes for which it was collected or as required by applicable laws. This means that we will not hold onto your data for any longer than is necessary or legally required. Once the personal data is no longer needed, we will securely dispose of it in a manner that ensures it cannot be accessed by unauthorized parties. Our commitment is to protect your personal data and ensure that it is only retained for legitimate purposes and in accordance with applicable laws.

Rights in relation to your personal data

Depending on your local laws and applicable European Union legislation, you may have certain rights regarding your personal data that we hold. These rights can typically be exercised by submitting a request or inquiry through our websites. We are committed to respecting these rights and ensuring that your personal data is processed in accordance with applicable laws. Some of the rights you may have include:

• Access to personal data: Request info on personal data held, purpose, categories and recipients.
• Rectification of personal data: Request correction or update of inaccurate or incomplete personal data.
• Erasure of personal data: Request deletion of personal data if no longer needed, consent withdrawn, no legal basis or unlawfully processed.
• Withdrawal of consent: Right to withdraw consent for personal data processing at any time.
• Restriction on processing:In certain cases, request restriction on personal data processing, such as contesting accuracy.
• Objection to processing: Right to object to personal data processing for direct marketing or legitimate interests, unless overriding grounds exist.

Even if you request us to erase your personal data, there may be situations where we need to retain copies of that data. This could be to protect the legitimate interests of Logix9 or other third parties, fulfill governmental orders, settle disputes, troubleshoot problems, or enforce agreements you have made with us. We will only retain the minimum amount of data necessary to accomplish these purposes and will take all appropriate measures to safeguard your personal data.

Right to lodge a complaint with a supervisory authority

You have the right to file a complaint with the appropriate data protection regulatory body in your area if you believe that your privacy rights have been violated. This regulatory body has the power to investigate complaints and take appropriate actions against the organization or company that has violated your rights.

Contact us

If you need to get in touch with us about any concerns or feedback related to this Privacy and Cookies Policy, you can use the request or inquiry form available on this website. We will be happy to assist you with any questions or issues you may have.